From the ‘Annual Plan Overview’, the selected goal is attracting and retaining the best people to provide ideal experience for those we serve. To attain this goal, the organization is required to put in place sound Human resource practices with the aim of satisfying its employees by ensuring safe working environment, and better compensations. In aIDition, the hospital’s physicians should be engaged more in thinking, apart from doing the rest of the Hospital’s work. The physicians should fully be involved in strategic management process. The hospital culture should be encourage informal structures that enable every individual in the organization to be involved in the idea generation, and has a chance to generate and act upon new ideas willingly. Key steps involved in the development of this operational plan include determining the current position, followed by the determination of the desired stated. After which, the methodology of attaining the desired state is determined, after which ways of measuring the organization’s progress are put in place (Rhoades, Eisenberger, & Armeli, 2001). In regard to resource allocation, installation of up-to-date technology will play an important role in motivating employees, apart from attracting other employees to the organization. Up-to-date technologies will also enhance higher-quality hiring and retention decision making process.

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