MKT 200 Post University Dutch Bros Coffee Marketing Principles Essay Service marketing is a relatively new entrant in the world of marketing has only emerged
as a separate field of study in the 1980s (Hoffman & Bateson, 2017). Marketing a
service poses unique challenges to the marketer. MKT200 Principles of Marketing
Unit 3 Assignment: Service Organizations
Due Date: Sunday at 11:59 pm of Unit 3
Points:100
Overview:
Service marketing is a relatively new entrant in the world of marketing has only emerged
as a separate field of study in the 1980s (Hoffman & Bateson, 2017). Marketing a
service poses unique challenges to the marketer.
Instructions:
In this assignment, choose a service that you currently use or have used in the past that
you think does a good job of marketing their service and meeting their customers
needs. Examples might include your college, your financial services institution, a hotel
chain, a dog walking service, hair/nail salon, DNA testing services, etc. Evaluate the
four key characteristics (intangibility, inseparability, perishability, and variability) as they
relate to your chosen company and make recommendations to the company on how
they can improve in these areas. In your paper, address the following:
Provide a brief introduction to your chosen company, what services they provide,
where they are located, how many employees they have etc. and explain why
you chose this company
2) What is the service companys branding strategy? Some items you might want to
consider in this section are: How do they position their brand? Do they have a
well-established name brand recognition? Do they use crowdsourcing? Do they
use private-label branding or brand extensions?
3) Evaluate each of the 4 key service characteristics as it applies to the company.
1)
Include at least two scholarly sources to support your work.
Requirements:
Length: at least 2 double-spaced, APA formatted pages (not including cover or
reference pages)
Be sure to read the criteria by which your work will be evaluated before you write
and again after you write.
Evaluation Rubric for Unit 3 Assignment
=
CRITERIA
Introduction:
Identify Why you
Chose the
Company, Services
They Provide,
Location, How
Many, Employees
Companys
Branding Strategy:
Brand Positioning,
Brand Recognition,
Crowdsourcing,
Private Label
Branding or Brand
Extensions.
Evaluation: Identify
and discuss 4 Key
Service
Characteristics
Resources
Paper Length
Clear and
Professional
Writing and APA
Format
Exemplary
Proficient
(10 Points)
The introduction
is fully and
thoughtfully
addressed,
including all
details.
(8-9 Points)
The introduction
is present but is
missing minor
details.
Needs
Improvement
(6-7 Points)
The introduction is
present but is
missing key
details.
Deficient
(30 Points)
The companys
branding strategy
is fully and
thoughtfully
addressed,
including all
details.
(24-29 Points)
The companys
branding strategy
is present but is
missing minor
details.
(18-23 Points)
The companys
branding strategy
is present but is
missing key
details.
(0-17 Points)
The companys
branding strategy
is missing or
poorly presented.
The evaluation is
fully and
thoughtfully
addressed,
including all
details.
(10 points)
More than 2
resources
More than 2
pages.
Writing and
format are clear,
professional, APA
compliant, and
error-free.
The evaluation is
present but is
missing minor
details.
The evaluation is
present but is
missing key
details.
The evaluation is
missing or poorly
presented.
(8-9 points)
2 resources
(6-7 points)
1 resources
2 pages.
1 page.
Few errors that
do not impede
professional
presentation.
Significant errors
that do not
impede
professional
presentation.
(0-5 points)
0 resources
used.
Less than 1
page.
Errors impede
professional
presentation;
guidelines not
followed.
(0-5 Points)
The introduction is
missing or poorly
presented.
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