Introduction
Basic functions of the Operations Manager (OM), in similar manner to other management positions include the fundamental management roles of organizing, planning, leading, staffing, and controlling of the organizations resources (Heizer & Render, 2010). The operations manager is responsible for performing these managerial functions within the organizations day-to-day operations, ensuring all routine operations run according to plan and line with organizational goals (Kamauff, 2009). Complexity associated with operations management can hardly go unnoticed, a reason that has necessitated assigning these responsibilities to various teams and sections of the organizations. At the same time, in many companies, this section has undergone division into several sections under the overall operations manager, including the supply chain operations, inventory, capacity, and quality management (Heizer & Render, 2010).
Planning
Operations manager has to put in order many different parts of the organizations activities to function as a whole in lie with its goals. Being in charge of operations department, these managers have the onus of drawing operational plans for the businesss operations in place. The manager has to prepare the daily operations of the firm, outlining the various activities and roles assigned to team members and subordinate staff on the ground (Marucheck, Greis, Mena, & Cai, 2011). Furthermore, drawing of plans by the OM focuses on improving operations efficiency and control of the levels of service and quality as decided by the executives. The OM also is concerned with the arrangement of the working environment, ensuring its daily management stays conducive to the working staff, for optimal performance and amiable for business interactions with customers. Governing the working relations among various teams on the ground, the OM is directly concerned with their improvement
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