Summaries
The article chosen to be summarised is titled Effective Communication & Team Work written by Samantha Gluck in 2011. The author acknowledges that at one time employees will be compelled to work together in order to attain specific goals. As such the author brings forth a number of advantages associated with working together for instance it makes it possible for workers to make friendship. Gluck, 2011 states that there are a number of characteristics in team that enhances effective communication in a team. It is fruitful when members in a team maintain an open mind, practice active listening as well as having a clear understanding g of the goals and objectives of the project. The concept of active listening allows members to understand views and perceptions of others in a respectful manner. The effect of effective communication according to Gluck, 2011 is its ability to determine success or failure of a project and ultimately the entire business. He advises that for those organizations that need to have an effective communication in their teams, there is need to invest in training their employees on the same.
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