Introduction
Douglas Macgregor developed two theories of management. He theorized that management thinking and behavior are based on two different sets of assumptions, which are labeled Theory x and y
Theory X
Theory X managers view workers as being incapable of much growth. Employees are perceived as having an inherent dislike for work and attempting to evade work whenever possible. Therefore, x-type managers believe that they must control, direct, force, or threaten employees to make them work. Employees are also viewed as having relatively little ambition, wishing to avoid responsibilities, and preferring to be directed. Theory x managers therefore spell out job responsibilities carefully, set work goals without employee input, use external rewards (such as money) to push employees to work, and punish those who deviate from established rules.
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