BALANCED SCORECARD ANALYSIS.
First on quality outcomes of the hospital, the institution seems to be doing particularly well especially in terms of service delivery. We can see that the patient mortality rate is down well below the alarming level. The amount of hospital-acquired complications is also down to the minimum at about 5 percent. This is quite manageable, and within the allowed margin. The hospital is also apparently strict about sterilization and proper use of blood related tools and equipment as the Central Line-associated Blood Stream Infections per 1,000 Catheter Days in Adult ICU Patients is well below 15 percent. The hospital also enjoys a very high rating for core measure indicators with most of them achieving 90 percent and above. This high quality service provision practiced by the hospital has also resulted in the reduction of home care patient transfers back to the institution down to 28 percent but unfortunately this has been considerably above its compare group which currently lies at 21 percent.
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