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Start by reading and following these instructions:
Assignment:
Researching Consumer Purchases: Select a product of your choice. Obtain online reviews to evaluate and compare different brands of that product. Also obtain information on the product from people who sell the item and those who have recently purchased it. Compare the information received from these sources. Using the consumer buying matrix (p. 271 of your text), analyze this product. What factors affected the selection of the attributes and weights you chose for this purchase analysis? Determine which brand of product you prefer and justify your answer.
Identifying and Solving Consumer Problems: Conduct online research to determine the most common sources of consumer complaints. Interview someone who has had a consumer complaint. What was the basis of the complaint? What actions did the person take? Was the complaint resolved in a satisfactory manner?
Online Car Buying: With a click of the mouse, Mackenzie enters the auto “showroom.” In the past few months she had realized that the repair costs for her 11-year-old car were accelerating. She thought it was time to start shopping for a new car online and decided to start her Internet search for a vehicle by looking at small and mid-sized SUVs. Her friends suggested that Mackenzie research more than one type of vehicle. They reminded her that comparable models were available from various auto manufacturers. In her online car-buying process, Mackenzie next did a price comparison. She obtained more than one price quote by using various online sources. She then prepared an overview of her online car buying experiences. Mackenzie’s next step was to make her final decision. After selecting what she planned to buy, she finalized the purchase online and decided to take delivery at a local dealer.
In recent years, less than 5 percent of car buyers have actually purchased vehicles over the Internet. That number is increasing; however, car buying experts strongly recommend that you make a personal examination of the vehicle before taking delivery.
Questions:
Determining Appropriate Housing: What type of housing would you suggest for people in the following life situations? (a) A single parent with two school-age children; (b) A two-income couple without children; (c) A person with both dependent children and a dependent parent; (d) A couple near retirement with grown children. Explain your answers.
Housing Decisions: When Mark and Valerie Bowman first saw the house, they didn’t like it. However, it was a dark, rainy day. They viewed the house more favorably on their second visit, which they had expected to be a waste of time. Despite cracked ceilings, the need for a paint job, and a kitchen built in the 1980s, the Bowmans saw a potential to create a place they could call their own.
Beth Young purchased her condominium several years ago. She obtained a mortgage rate of 6.75 percent, a very good rate then. Recently, when interest rates dropped, Beth was considering refinancing her mortgage at a lower rate.
Matt and Peggy Zoran had been married for five years and were still living in an apartment. Several of the Zorans’ friends had purchased homes recently. However, Matt and Peggy were not sure they wanted to follow this example. Although they liked their friends’ homes and had viewed photographs of homes currently on the market, they also liked the freedom from maintenance responsibility they enjoyed as renters.
Questions:
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