Amendments and Confirmations Homework Help

Amendments and Confirmations
(50 marks)

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Scenario

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The Portellas are return clients to the Millenium Travel Agency – this time requesting a family vacation to


New Zealand

.  Familiarise yourself with the Portella family’s reservation requirements and general information provided here:

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·        

All members of the family travel on Australian passports and do not require visas for the journey to


New Zealand

.

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·        

Mr Peter Portella is a QANTAS Platinum ‘frequent flyer’: QF 18808099

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·        

All flights will be organised by Mr Portella, directly with Qantas using frequent flyer points

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·        

Mr Portella made initial inquries via the Millenium Travel internet website and emailed 30 May regarding accommodation in


Queenstown
,

NEW ZEALAND

and a Milford Sound Day tour.

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·        

Bookings for accommodation and Milford Sound Day tour were confirmed 15 June.

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·        

Deposit due immediately to secure booking. Final payment is due two weeks prior to departure, which is 07 September.

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·       

Mr Portella is now awaiting information from you, the Millenium Travel Agency consultant recommending other products and services for their stay in and around Queenstown.

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Client details

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Mr Peter Portella
(46 yrs)

Passport no: JP35545 EXP 15 April 2017

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Mrs Mary Portella
(45 yrs)

Passport no: JP35546 EXP 15 April 2017

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Miss Kerry Portella
(17 yrs)

Passport no: JP35548 EXP 15 April 2012

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Master Anthony Portella
(12 yrs)

Passport no: JP35549 EXP 15 April 2012

Address

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8 The Esplanade

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MANLY NSW

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Home ph

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Business ph

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Mobile phone

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Email

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02 7576 7778

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02 7541 1234

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0401 000 000

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portella@bigpond.com.au

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Booking details

# JFL3PY

Accommodation

Crown Classic Hotel
– Queenstown, NZ

7 night ‘Hotel Pass’ AUD$150.00 per room per night

1 Family STE (allows up to 5 people)

IN 07 Sep – OUT 14 Sep

Flights

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07 Sep Qantas Airlines QF 43

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Depart SYD to CHC via WLG, Economy class (Y)

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Connect with


New Zealand

Airlines NZ 064 to ZQN

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Economy class (Y)

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14 Sep NZ 063

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Depart ZQN to CHC via WLG

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Economy class (Y)

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Connect with QF 44 to SYD, Economy class (Y)

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*Frequent flyer points booking arranged by Mr Peter Portella

Tour



Milford


Sound Day tour
AUD$140.00 per adult

Children <15yrs AUD$100.00 pp

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Question 1 (20 marks)

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Complete the two (2) tables below in preparation for your conversation with Mrs Mary Portella.

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Table 1:
Fill in the payment details and information required where noted with (*) asterisk. Show all calculations, workings and final cost.

* Deposit amount due:

Note:
This is 10% of total cost and is due immediately to secure booking

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* Final payment amount

* Date due:

Note:
Final payment due latest 2 weeks prior to departure

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Click here for more on this paper…….

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Table 2:
You are required to conduct further research using the internet, travel brochures and/or perhaps make inquiries with travel agents to complete the details in this table. Note:Keep in mind this activity is in preparation for your telephone conversation with Mrs Portella.

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List reference sources and complete acknowledgements used for this research.

Additional information

Advice

What is the


New Zealand

currency?

Are there any health risks in


New Zealand

, that have been listed on ‘Smartraveller‘ internet website?

If so, list examples.

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http://www.smartraveller.gov.au/

Do clients need a passport?

What are the conditions regarding validity of passport?

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Continued over page


Additional information

Advice

Which island is Milford Sound located?

superadmin

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