Patient and Family Rights Homework Help

Patient and
Family Rights
(PFR)
Overview
Each patient is unique, with his or her own needs, strengths, values, and beliefs. Health care organizations
work to establish trust and open communication with patients and to understand and protect each patient’s
cultural, psychosocial, and spiritual values.
Patient care outcomes are improved when patients and, as appropriate, their families or those who make decisions on their behalf are involved in care decisions and processes in a way that matches cultural expectations.
To promote patient rights in a health care organization, one starts by defining those rights, then educating
patients and staff about those rights. Patients are informed of their rights and how to act on them. Staff are
taught to understand and to respect patients’ beliefs and values and to provide considerate and respectful care
that protects patients’ dignity.

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