Description
Informing Guests of Daylight-Saving Time Change You are Quinn Bellingham, manager of The Inn at Lost Creek in the Colorado Ski Resort of Telluride. Your website is https://www.innatlostcreek.com/?gclid=Cj0KCQiAs5eCBhCBARIsAEhk4r7zyCHo89-OTUhM-EFyUe1WTgcvIteooxgCAURWSEdz62UXz0MhtX4aAtlyEALw_wcB&gclsrc=aw.ds <—- Copy Link and Open in New Page. (Links to an external site.) Your corporate office has directed you to write a form letter to guests already staying at The Inn at Lost Creek during the upcoming daylight-saving time change. This letter has several purposes; the most important being to notify guests of the time change. The date on the letter should be Saturday, March 13, 2021. The other purpose is to encourage guests to spend some money at your resort. Despite the challenges of running a hospitality business during a global pandemic, the outdoor focus of your resort means you’ve had a good year. You’d like it to continue. You’ve got a lot to offer, Your ski-in, the ski-out resort has both skiing and snowboarding, and a drop-off breakfast box or breakfast room service, complimentary grocery delivery to the suites with kitchens, and wonderful Thai food through room service at Siam’s at the inn—–> Copy Link Below to see what the Inn serves and why the Customers should buy food from the inn even though there is a Global Pandemic https://www.innatlostcreek.com/things-to-do/dining/siam-at-the-inn I (Links to an exterhttps://www.innatlostcreek.com/things-to-do/dining/siam-at-the-inn You even feature an option to extend stays at 25 percent off the extra day when they’re available. Because this letter is going to guests who are already checked in, they should check with the front desk to see if extended stays are available. Your Task Prepare a form letter in block style on letterhead. Feel free to design your own letterhead using the hotel’s details or a screengrab to paste in their logo. Omit the inside address since those receiving the letter are already at the hotel. Your primary purpose and the letter’s main point is to remind guests of the impending daylight-saving time change. Use the upcoming spring change. Let’s use this as an opportunity for a little research, so I’m leaving it up to you to find when the next time change occurs and how to refer to that change. Remember that Colorado is in Mountain Time. Your Thoughts: Switching in or out of daylight-saving time often means problems for you and your guests. Guests are confused about checkout time, opening and closing times of your facilities, and hotel services. The time change can be disruptive for those who may lose track of the date, forget to change the clocks in their rooms, and miss appointments as a result. Hints: Use a five-part direct structure. The main point should be in the first sentence. Use an attention-getting page layout so readers don’t ignore the message. Pay careful attention to spelling, grammar, and usage of all terms. Use the letter to build goodwill, highlight reader benefits, and include specific references to the service or features the hotel offers. Focus not on what the hotel does for the reader, but on what the reader can do at the hotel. Will you do anything else to inform your guests? You might want to include that in the letter. Don’t include an inside address, just letterhead. Check the address on The Inn at Lost Creek website (Links to an external site.). Use the phrase “daylight-saving time” correctly. Include additional details from a web search, if you like.