Chapter 10 discusses various metrics that can be captured for improving a project. Discuss each of the following questions about different types of metrics and measuring them.
When it comes to reliability and stability of your software, there are software platforms available that provide crash reports for software supporting a wide range of programming languages. Research some software that provides this functionality and list the name, whether it’s free, and some basic capabilities of the software.
Customer satisfaction can be a hard metric to measure. How would you attempt to measure it?
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