Define quality. Who determines quality?

Unit 1: Discussion

Directions

Post your initial two (2) responses to topics below. Respond an additional three (3) times, with at least two responses to peer postings. There are a total of five (5) posts that are required per week.

Initial Discussion Responses – Respond to two (2) discussion topics below by Thursday, 11:59 pm CT.

Initial responses MUST be in separate posts. This allows classmates to respond to individual questions and ensures accurate post count each week. DO NOT answer two distinct discussion questions in one post.

Responses to Peers/Topic – Complete three (3) response posts as prescribed below by Sunday, 11:59 pm CT.

Two (2) posts that interact with a classmate’s post with originality and thoroughness

One (1) additional post that will be the students’ option. The options are:

One (1) additional post to a discussion question, or

One (1) additional peer response, or

The student may choose to post a question that they have concerning the topic. This option will promote a “classroom” environment where student’s may ask general questions and seek peer responses.

At the discretion of the instructor, points will be taken off any response that does not fulfill all of these goals. Late points will be deducted according to the standard late submission policy.

See the grading rubric for details on complete response requirements.

Due Date

First post due 11:59 p.m., Thursday, CT. Respond to two or more classmates by 11:59 p.m., Sunday, CT.

Topics

Define quality. Who determines quality?

What perspective(s) support your definition of quality? How?

What is a quality system? How is it important to an organization?

Of Deming’s 14 points, pick two and discuss their importance to quality and a quality system.

Of the philosophies presented which one do you believe is more important in today’s business environment. Why?