Conflicts is a core ingredient in crippling relationships among workers, between business associates, and it is a factor that prevents forward movement of an organization as it tries to achieve set goals. Conflicts within a workplace setting lead to incurring costs as a result of time wasting, making of poor decisions, unrealized turnover, reassigning duties in order to keep warring parties apart, theft and employee sabotage. In aIDition, work conflicts are responsible for low motivation amongst employees and an increase in health care costs. From this, it is indisputable that conflict in the workplace is not anything to be admired. A study from 1990 indicates that a high proportion of managers time is spent in solving conflicts amongst employees or between the business and other associates.
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