Communication Management

Think about the last time you experienced ineffective communication with someone – anyone you work with, a parent, a friend, or another member of your family. Describe the incident and then answer these questions:

1. Why was your communication ineffective in this incident?
2. What stages of the communication process were particularly problematic (encoding, transmission, decoding, etc.)?
3. Describe any filtering or information distortion that occurred.
4. How could you have handled the situation differently so that communication would have been effective?

Journals should be 400 words (could be more if needed to clearly elaborate your idea). Write your answers in paragraph form. In other words, include an introduction (i.e.: describe the situation), four supporting paragraphs (one paragraph for each question), and a conclusion. In your conclusion, reflect upon what you have learned about communication.