College of DuPage Types of Statistical Analyses Discussion hello… can you do my assignment? I have 4 short answer questions that I want you to answer ve

College of DuPage Types of Statistical Analyses Discussion hello… can you do my assignment?

I have 4 short answer questions that I want you to answer very accurate.

you should use the book since it could be beneficial.

the name of the book is

“Corporate information strategy and management by Applegate et al. 8th Ed”

the questions are attached below Question 1
An IT Service, such as Printing, can have an SLA associated with it. What metrics
may be included in the agreement (list 2). How might the SLA be different if the
service was performed by a 3rd party (outsourced) versus internally? Give 1
difference that could occur.
Question 2
If IT Governance needs to be improved several kinds of problems can arise, such
as: IT Operational Incidents, IT Service Delivery Problems, Security and Privacy
incidents. What are 2 examples of these types of issues, and how does IT
Governance help prevent or mitigate this?
Question 3
How are firms in the Factory and Turnaround quadrants different? Provide 2
specific examples with justification.
Question 4
What are the 3 sources of Implementation Risk for projects? Please give an
example of each also.

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