classify the following quality costs as prevention costs apprai 273667

Classify the following quality costs as prevention costs, appraisal costs, internal failure costs, or external failure costs:

1. Inspection of reworked units

2. Inspecting and testing a newly developed product (not yet being sold)

3. Retesting a reworked product

4. Repairing a computer still under warranty

5. Discount allowed to customers because products failed to meet customer specifications

6. Goods returned because they failed to meet specifications

7. The cost of evaluating and certifying suppliers

8. Stopping work to correct process malfunction (discovered using statistical process control procedures)

9. Testing products in the field

10. Discarding products that cannot be reworked

11. Lost sales because of recalled products

12. Inspection of incoming materials

13. Redesigning a product to eliminate the need to use an outside component with a high defect rate

14. Purchase order changes

15. Replacing a defective product

16. Inspecting and testing prototypes

17. Repairing products in the field

18. Correcting a design error discovered during product development

19. Engineering resources used to help selected suppliers improve their product quality

20. Packaging inspection

21. Processing and responding to consumer complaints

22. Training production line workers in new quality procedures

23. Sampling a batch of goods to determine if the batch has an acceptable defect rate